Returns & Exchanges
At CRAFTD, we stand by the quality of our jewelry and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Whether you need a different size or a different style, we make the exchange and return process seamless and straightforward.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the jewelry in its original CRAFTD packaging to ensure it is protected during transit and include the provided packing slip.
Ship It Back
Print your prepaid shipping label, attach it securely to your package, and drop it off at the designated courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing